Terms of Service

cythoria.com · Updated 1 March 2025

1. Service provider

cythoria.com is operated by cythoria.com, LLC, EDRPOU code 37180121, Office 12, 5B Antonovycha Street, Kyiv, 01004, Ukraine. E-mail: contact@cythoria.com; phone: +380 731 507 3364. Managing Director: Maria Garcia. These details match the Unified State Register (Law No. 755-IV of 15 May 2003).

2. Services, price and contract

We help consumers find, compare and negotiate property and provide related brokerage support. Brokerage is not a licensed activity in Ukraine, so we claim no state licence or licence number for agency work. Before you order we disclose the service, its price in hryvnia including all taxes and mandatory fees, the terms of performance and how the contract is concluded; the contract is formed when you confirm our written offer and we accept it (Law No. 675-VIII of 3 September 2015; Law No. 3153-IX of 10 June 2023).

3. Your responsibilities

Use the site lawfully, give accurate details and do not scrape content or misuse contact channels. Listings come from third parties: verify ownership and encumbrances before signing documents or paying money. We do not warrant third-party listings and are not liable for indirect loss; your statutory consumer rights are unaffected. Offers are truthful, identifiable as advertising and priced in hryvnia with taxes (Law No. 270/96-VR of 3 July 1996).

4. Complaints and consumer rights

Write to contact@cythoria.com or to the postal address above. We reply within 10 business days, or within 30 calendar days where an investigation is needed. You may also apply to the State Service of Ukraine on Food Safety and Consumer Protection and to the courts.

5. Privacy, cookies and language

Personal data and cookies are handled under our Privacy Policy and Cookie Policy (Law No. 2297-VI of 1 June 2010; Law No. 1089-IX of 16 December 2020). A full Ukrainian-language version of this site is available and is at least equal in size and content to this English version (Law No. 2704-VIII of 25 April 2019). Ukrainian law governs.